Salon Policies

Appointment Policies

Appointment Bookings

Credit Cards are required to book an appointment. No charges will be made to your card unless you cancel with less than a 24 hour notice. There is a 15 minute grace period because we know things happen but if late to appointement for longer that 15 minutes appointments will have to be rescheduled and a cancellation fee will apply.

Consultations are free and will be scheduled for 15 - 30 mins to review your hair’s history, hair goals, discuss the technical aspect of your hair (texture, Current levels, Etc.) and a possible test strand.  All first time clients are required to book a free consultation before any services will be provided. Multiple appointments might be needed to meet your goals. 


Cancellations, No-Show & Late Policy

No-shows and Cancellation within 24 hours


Late


Appointment Reminders 


Refunds and Guest Safety

Refunds 


Child and Guest Safety 


Covid - 19

If you are feeling any of the following symptoms or been near someone with the following symptoms please reschedule your appointment. Arrangements can be made on all cancel fees. 


Please contact EOY Salon if you test positive for Covid-19 within 3 days of receiving any services